Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Centris, we believe that gambling should only ever be viewed as a form of entertainment, similar to going to the cinema or attending a sporting event. It should never be considered a way to earn money or solve financial problems. Live casino gaming involves real money and carries genuine risk. Only gamble with money you can afford to lose, and always set strict limits before you play.

Age Verification

You must be 18 years of age or older (or the legal gambling age in your jurisdiction) to use live casino services. We take age verification seriously and comply with all UK gambling regulations. If you are under 18, you must not access or use any live casino platform. Parents and guardians are encouraged to use parental controls and monitoring software to prevent underage gambling.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs in yourself or others:

• Chasing losses: Trying to win back money you've lost by gambling more
• Hiding your gambling: Being secretive about the time or money spent gambling
• Neglecting responsibilities: Missing work, school, or family obligations due to gambling
• Increasing amounts: Needing to gamble with larger amounts to feel the same excitement
• Failed attempts to stop: Repeatedly trying and failing to cut down or quit
• Gambling with emergency funds: Using money meant for bills, rent, or essential expenses
• Mood changes: Feeling anxious, irritable, or depressed when unable to gamble
• Borrowing to gamble: Taking loans or using credit to fund gambling activities
• Neglecting relationships: Friends and family expressing concern about your gambling
• Physical symptoms: Sleep problems, stress-related illness, or anxiety

If you recognise any of these signs, help is available and seeking support is a sign of strength, not weakness.

Self-Help Tools & Player Protections

Responsible gaming tools can help you maintain control. Most licensed UK casinos offer these features:

• Deposit Limits: Set a maximum amount you can deposit over a daily, weekly, or monthly period
• Loss Limits: Cap the maximum amount you're willing to lose in a set timeframe
• Stake Limits: Restrict the maximum bet size per game
• Reality Checks: Receive regular pop-up reminders of how long you've been playing
• Time-Out/Cool-Off Periods: Take a break from your account for a set period (hours to weeks)
• Self-Exclusion: Voluntarily block access to your account for a longer duration (typically 6 months or more)

We recommend using these tools proactively, not just reactively. Setting limits before you play is more effective than trying to manage problems after they've developed.

Support & Help Organizations

If you or someone you know is struggling with gambling, confidential support is available:

United Kingdom

• GamCare
  Free, confidential support and counselling for problem gambling. Helpline: 0808 8020 133 (free, 24/7)
• GamStop
  National self-exclusion scheme covering all UK-licensed online gambling operators. Register once to be excluded from all participating sites.
• Gamblers Anonymous
  Free peer support meetings across the UK. Visit www.gamblersanonymous.org.uk
• National Problem Gambling Clinic
  NHS-funded specialist treatment service. Referral information at www.cnwl.nhs.uk

International Support

• Australia: Gambling Help Online – Free counselling and support
• Canada: Responsible Gambling Council – Resources and referrals
• United States: National Council on Problem Gambling – Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Gambling addiction support and resources

If You Need Help, Reach Out Today

Problem gambling affects individuals from all walks of life, but recovery is possible with proper support. Seeking help is not a failure—it's a positive step toward regaining control of your life and wellbeing.

Don't wait until things get worse. If you or someone you care about is struggling with gambling:

• Contact GamCare on 0808 8020 133 (UK, free, 24/7)
• Register with GamStop for immediate self-exclusion across all UK-licensed operators
• Visit your GP or local mental health service for professional support
• Speak to a trusted friend or family member

Help is always available, and it's never too late to make a change.

Our Commitment

Centris is committed to promoting responsible gambling practices and supporting the wellbeing of our community. We only recommend licensed, regulated live casino operators that comply with UK Gambling Commission standards and implement robust player protection measures. Responsible gaming is everyone's responsibility—operators, affiliates, and players working together to ensure gambling remains safe and enjoyable.